How do I create an Account?

Sign up by providing your email and phone number to create an account. After you verify your phone number with 6 digits code, your account will be ready to use.

What are the password requirements?

Your password should be at least 8 characters in length. We recommend that you use a combination of letters, numbers, and special characters for better security.

What if I can't sign in?

If you are having trouble logging in, tap Forgot Password at the bottom of the Login screen. If you face issue in signup, you can contact us at support@streetspotme.com. Our team will reply you as soon as possible to resolve your issue.

Why should I keep my profile up to date?

Keeping your profile up-to-date makes it easier to find spots that fit your vehicle data, and lets you find spots faster.

How do I download the app?

To download the app, access your favorite app store on your mobile device and search for Street Spot Me. The app is lightweight and will download quickly.

How does Street Spot Me use maps?

Street Spot Me has styled the map for easier viewing. Maps are used to display your location, pin locations, and to provide a simple navigation view when selecting an area to park.

How do I request a parking spot?

To request a spot, tap Find Spot on the home screen. Select the spot you need, then confirm to send the request to the Community.

How do I get to my selected spot?

When you select a spot, our navigation tools will guide you there in real time. Simply follow the directions on the map and you will arrive at your spot.

How are distance and time calculated?

Street Spot Me App uses location data and Google Maps technology to calculate your distance and the time required to get to your spot.

How do I add a spot?

To add a spot, tap on the Add Spot button on the home screen. Select the spot, enter time , add special notes or instructions, and confirm it, your spot will be added, On Home page you can release your spot, once you released, it will be shown to all community member who are looking for spot.

How do I delete my Share?

To delete a spot that you added, tap cancel button on home screen, confirm your action and your spot will be cancelled.

How do I give Tips to Members about where to park?

When you are adding a spot, you can add Notes. The person who is looking for spot will see that notes added by you.

What types of Notifications does Street Spot Me App use?

Push notifications are mainly used to communicate with our Members. We also send text messaging only for verification purposes when users can't remember login info.

How does Street Spot Me App use local storage?

In some cases it's necessary to use your phone strorage capabilities. For example, your profile or vehicle image data will be stored on your device.

What data does Street Spot Me App store?

We keep you personal data to a minimum, storing only your name, email address, and phone number. It is recommended that you also enter your vehicle data such as Make, Model, Year, and size. All of your data is stored using the latest in security technologies on cloud server.

What if I find a spot other than the one I initially selected?

If the spot you park in is close to the one you selected, simply cancel the previous spot. And select a new one within two minutes.

What do I do if I can't find a spot in the area I'm searching?

If you can't find a spot for your near location, keep moving, we update data in real time in one mile radius near you.

What if I arrive at my selected spot and another vehicle is parked there?

If this happens, please report that complain to us from your booking history and we will look into that matter.

How do I change my Account settings?

Tap Settings in the menu to view and change what you want in your profile settings.

What if I have an unknown issue?

Please contact us directly if you see any unknown issues or have other questions about issues. We're happy to help.